Yes, Be Well Primary Care is an independent, physician-owned North Texas primary care practice focused on comprehensive, patient-centered care.

Be Well Primary Care sees patients age 16 and older at all seven locations, including older teenagers, adults, and seniors.

Be Well Primary Care is a comprehensive, evidence-based primary care practice, not a holistic, functional, or integrative medicine clinic, though we share some of those philosophies. We combine mainstream, evidence-based medicine with additional approaches that may improve health and quality of life, including IV therapy, hormone therapy, supplements, and other medically appropriate options.

Primary care is ongoing, relationship-based care from a provider who knows your health history, focused on prevention, chronic disease management, and most sick visits. Urgent care is designed for one-time, acute problems, such as a same-day illness or minor injury, typically when you cannot get in to see your regular primary care provider. Be Well provides primary care with same-day and next-day sick-visit availability in most cases, which covers many of the same needs urgent care does without losing the continuity of a primary care relationship.

See your Be Well provider for ongoing care, chronic conditions, preventive visits, and most sick visits, such as colds, flu, sinus infections, or minor injuries, since Be Well often has same-day or next-day availability. Consider urgent care only if Be Well cannot see you in the time you need and your condition cannot wait. Go to the emergency room or call 911 for a medical emergency, such as chest pain, difficulty breathing, stroke symptoms, severe bleeding, or any other life-threatening condition.

Be Well has seven North Texas locations: Alliance / North Fort Worth, Argyle, Azle, Bridgeport, Denton, Keller, and Saginaw. Patients can generally visit another Be Well location or see another Be Well provider when needed, giving you more options when your regular provider or location is unavailable.

In most cases, yes, Be Well can offer same-day or next-day appointments. With seven locations and more than 20 providers, Be Well often has same-day or next-day options available, especially for sick visits. If your regular provider is full, we can often find availability with another Be Well provider or location.

Be Well Primary Care generally sees patients by appointment rather than as walk-ins, which helps keep wait times down and match you with the right provider. Call your nearest Be Well location or request an appointment online, and our team will often find a same-day or next-day opening, especially for sick visits.

Be Well generally provides care in person rather than through virtual visits or telehealth appointments. We believe there is value in physically evaluating patients, especially when symptoms may require an exam, vital signs, or testing such as flu, COVID-19, or strep testing.

Bring a photo ID, your current insurance card, a valid form of payment, your medication and supplement list, and relevant medical records to your first Be Well appointment. If you recently visited an ER or hospital, bring your discharge paperwork and hospital records if available.

Yes, Be Well accepts Original Medicare and participates with a number of Medicare Advantage plans. Medicare Advantage networks vary, so verify your specific plan and Be Well provider before scheduling.

Be Well generally does not accept Medicaid and does not participate with every Marketplace/ACA plan. We do accept some Marketplace plans, including certain Ambetter products, but we do not accept Ambetter Value. Always verify your exact plan before scheduling.

An HMO generally requires you to select a primary care provider and may require PCP referrals for specialists, along with prior authorizations for certain medications, tests, or procedures. A PPO usually provides more flexibility to see specialists without a PCP referral, although network rules still apply.

If you have an HMO, select an appropriate Be Well provider as your PCP with your insurance company before your appointment. Scheduling with Be Well does not automatically make us your designated PCP, and your plan may deny visits or referrals if the PCP assignment is not updated.

Generally no, you cannot request a specialist referral by phone alone. If Be Well has not evaluated you for the condition requiring the specialist, you will need an appointment first, since your provider must evaluate and document the medical reason for the referral. HMO patients also need an appointment when an existing specialist referral needs to be renewed.

Yes, Be Well offers cash-pay pricing for all of our services, including office visits, labs, diagnostic testing, Elite Physical services, IV therapy, and other services. Cash-pay options may also be available if Be Well is out of network with your plan.

Insurance does not always pay 100% of healthcare costs. Depending on your plan, you may owe a copay, deductible, coinsurance, or a fee for a non-covered service. Be Well bills you for that remaining patient responsibility after your insurance has processed the claim.

Insurance claims can take weeks or months to resolve, especially when the insurer requests additional records, denies the claim, or requires corrections or an appeal. Be Well works through the entire insurance process before billing you for any remaining patient responsibility, which is why a bill can arrive well after your appointment.

The billed charge on your claim is not necessarily what Be Well gets paid. In-network insurance companies have contracted rates that determine the allowed amount for covered services. Your insurer then determines how that allowed amount is divided between what insurance pays and what you owe.

Yes, Be Well can offer payment arrangements for qualifying patient balances, and we accept HSA cards for eligible healthcare expenses such as copays, deductibles, coinsurance, and other qualified medical costs.

Preventive care and treatment of an active medical problem can be processed differently by insurance. If your provider also evaluates a new problem, manages a chronic condition, changes medication, or performs another separately billable service, your insurer may apply a copay, deductible, or coinsurance to that portion of the visit.

An Elite Physical is Be Well’s comprehensive approach to preventive care and early detection, going beyond a routine annual physical. Instead of relying mainly on routine blood work and a physical exam, Elite Physicals can evaluate multiple areas of health, including the heart, lungs, circulation, brain, liver, allergies, vascular health, and balance. The goal is to understand more of the patient’s health, establish useful baselines, and identify important findings earlier.

Elite Physical testing may include EKG, spirometry, ANS/ABI testing, WAVi brain assessment, allergy testing, FibroScan, vascular ultrasound such as carotid, AAA and partial cardiac ultrasound, and balance testing for patients 65 and older. The exact testing performed depends on the patient and clinical needs.

Elite Physical pricing depends on which testing and services are included for your visit and whether the visit is billed to insurance or paid cash-pay. Be Well offers cash-pay pricing for patients who prefer not to use insurance for Elite Physical services. Contact your nearest Be Well location for current Elite Physical pricing and package options.

Remote Patient Monitoring allows Be Well to monitor important health information while you are at home. Depending on your condition, connected devices can transmit readings such as blood pressure, blood glucose, or weight so your care team can identify trends and manage chronic conditions between office visits.

Established Be Well patients can view test results, visit summaries, and secure messages, and request medical records, through the Be Well patient portal. Contact your Be Well location for help creating a portal account or requesting a copy of your medical records.